Shipping policy

Orders are carefully prepared and shipped from our Santa Monica store.

PROCESSING TIME

Please allow 1–3 business days for your order to be prepared. Orders placed on weekends or holidays will begin processing on the next business day.

During holidays, special events and other busy periods, processing may take a little longer. If an item in your order is unavailable, we will contact you as soon as possible.

SHIPPING RATES

Available shipping methods and charges are calculated and displayed at checkout based on the order and delivery address.

TRACKING

Once your order has shipped, you will receive an email containing tracking information. Please allow a little time for the carrier’s tracking information to update.

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect it.

DELAYS, LOSS OR DAMAGE

Delivery estimates are provided by the shipping carrier and are not guaranteed. Goods is not responsible for carrier delays, but we will do our best to assist if a shipment is delayed, lost or damaged in transit.

If your package arrives damaged, please retain the packaging and contact us promptly at Goods@GoodsLA.com with your order number and photographs.

LOCAL PICKUP

If local pickup is available for your order, the option will appear during checkout. Please wait until you receive confirmation that your order is ready before coming to the store.

Goods
1748 Ocean Park Blvd.
Santa Monica, CA 90405